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Let’s look at a few key considerations to keep in mind when purchasing headsets for your workforce.īefore you purchase any headsets, think about how they will be used. It can be difficult to find something that aligns with your communication strategy while meeting all of your business needs, and for the right price. However, there are a lot of different headsets on the market. Projecting a more professional appearance can alter an individual’s perception of your entire business. There are no distractions, just a simple conversation. After this stressful call, the client calls your representative who carefully chose the perfect headset – and the sound is crystal clear. Therefore, their pitch is peppered with annoyances – a crying child in the background, beeping cars, and a barking dog frequently interrupt them. Your competitor doesn’t have proper communication equipment and conducts their sales call from a cell phone. Imagine your salesperson is targeting a client who is choosing between your organization and one of your competitors.

Choosing the wrong headset can lead to a lot of miscommunication and fractured conversations – but choosing the right headset can have a huge positive influence on productivity and business outcomes. There are a lot of scenarios that demand your workforce have high-quality headsets - traveling salespeople, remote call center agents, or even conference calls when your employees cannot be physically present in the office. A headset is one of the most important considerations for a modern communications strategy. Today, we would like to take a look at one of the most important key pieces you will need for solid audio and video meetings – your headset. Lately, we introduced you to some key functionalities in Teams and showed you how to create proper meeting invite.